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General Office Policies

Medication Refill Policy

  • Refills are provided at follow up visits.
  • Your provider will send the refill prescriptions electronically.
  • If a refill is needed before your next appointment
    • Contact your pharmacy and request they send an Electronic Refill Request.
    • Please be advised it may take two business days to complete an electronic refill request.
    • Controlled substances: require a written prescription from your provider.
    • Direct line for Medical Assistance – (401) 490-5860

Appointment Confirmation

All appointments are confirmed two days prior to the visit. Please confirm the best phone number you may be reached.


Co-pays and Balances

All co-pays and balances are due at the time of service. We accept personal checks, and major credit cards.


Records Release Policy

  1. All records to be released from Diabetes & Endocrinology Associates, Inc. require executed “Records Release” form or an authorization letter signed by the patient, their power of attorney or other authorized representative.
  2. Only Diabetes & Endocrinology Associates, Inc. records may be released. We cannot re-release records from other providers.
  3. The fee is $15.00. Prepayment is required before records are released.
  4. No fee is required in the following situations:
    • *Records are going to another physician’s office for continuation of care
    • *Records used for benefits in connection with Civil court Certification proceeding
  5. Records will be provided within 5 to 7 business days.

For Lab Appointments

If you are coming in for Lab work only, please call a couple of days in advance and schedule an appointment with the lab.

Direct telephone number for Lab (401) 490-5888

Our Medical Practice

Diabetes and Endocrinology Associates, founded in June, 1974, is the largest private medical practice in Rhode Island specializing in... Read more